heart service technicians will always be available on
standby for your needs and regular filter changes.
From installation, trouble shooting, or replacing filters,
our heart will go on. Always.
Coway’s Heart Winning Excellence
One of the many reasons people choose Coway
When you need us, we’ll be there. Our heart service team members will always act as fast as possible to overcome any obstacles. A speedy response is our promise.
We are a team of carefully trained technicians with vast knowledge about the products. They are qualified individuals with skillsets of installing and fixing all of Coway’s products.
Our hearts go out to you whenever, wherever. We are trained to ensure your home is treated with the utmost respect during the visit. Your problem is our answer.
Our heart service members are always prepared for various situations and on standby in case anything happens. Its one of the aspects that makes our customer service superior.
Coway’s Customer Service
Furnishing the best service at all times
Installation
We provide installation for all of our water purification and body care systems.
Filter Replacements
Filters are regularly replaced every 6 months service cycle.
Maintenance
Every now and then, your products will require maintenance to ensure everything is functioning properly.
Functionality Test
Regular examination of product function ensures your product to perform in the best condition.
Answers
Call us at any time during our business hours. We are here to answer your questions.
Customer Service
Our exceptional customer service stands out amongst our competitors.
No.1 Brand
Based on 2025 K-BPI survey data
10.89 million accounts
Accounts
6,041
Employees
5,779
Intellectual property
KRW 4.3 trillion
Revenue
50+
Countries
300 people
R&D personnel
5,096
Patents
100%
Zero Waste
5,996
Tons
설치 후에도 연락되는 담당자 코웨이 제인, 제가 그 사람입니다.
Jane from Coway, The agent you can still reach after installation — that’s me.